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About Us

Pharmacy Shop

Who we are

At euroClinix, our mission is to make healthcare accessible from all homes around Europe. We provide a holistic online doctor and pharmacy service including consultation, prescription, expert customer care and next day delivery to your preferred address.

Launching back in 2005 as the first online consultation service in Europe, we have treated over 1 million customers to date. We deliver to all major European countries and are constantly looking for ways of entering new markets.

As part of the Hexpress Healthcare group, we adhere to the highest standards in quality of care and patient safety. We are regulated by the CQC, MHRA and GPhC with our head offices and pharmacy based in south London.

Pharmacy Shop

At euroClinix, we aim to provide an accessible and pleasant online experience. We rely on our customers' feedback to continue to improve our service. If you would like to share your feedback with us or have any questions, please contact us via livechat, email or phone. Our customer service team is available from Monday to Friday 8am - 5.30pm.

Head office

euroClinix
106 Lower Addiscombe Road
Croydon CR0 6AD
United Kingdom

+44 207 084 6784

Pharmacy

Hexpress Healthcare LTD
144 Mitcham Road
London SW17 9NH
United Kingdom

+44 203 823 6004

Service registered with CQC and Recruited our own inhouse medical team

2018

Launched into the Latin American Market

2017

MHRA registration

2015

First mobile app launch

2013

Next day delivery across Europe

2008

Started operation in major EU languages

2006

Launched euroClinix as the first online consultation service in Europe

2005

Qualified healthcare professionals

Dr. Sarah Donald
Dr. Sarah Donald
Clinical Lead
GMC Reg: 6099482
Dr. Anand Abbot
Dr. Anand Abbot
Independent Medical Advisor
GMC Reg: 4307024
Dr. Mahesh Chhaya
Dr. Mahesh Chhaya
Prescribing Doctor
GMC Reg: 7278585
Dr. Caroline Fontana
Dr. Caroline Fontana
Prescribing Doctor
GMC Reg: 7526266

What we do

We provide a fully regulated online consultation and prescription service for a wide range of treatments. Simply complete your online consultation with one of our doctors, who will then assess your details and prescribe the suitable medication. Your prescribed treatment is normally delivered to an address of your choice within 24 hours thanks to our discreet express service.

With the advantage of having doctors in-house, we are able to provide a safe and efficient service. The medical team consists of registered UK doctors from a variety of clinical backgrounds. Our highly skilled customer service team provides support from consultation to potential after care in most European languages. All medication is dispensed either directly through our London-based pharmacy or via one of our European partner pharmacies.

Choose your treatment Complete an online consultation A doctor issues a prescription Free next-day delivery

Our priorities

  • Safety

    Patient health & safety is at the heart of our values and will always be our highest priority. We work closely with official regulators to provide safe care.

  • Accessibility

    We want to make healthcare widely accessible through digital solutions offering reliable medical services from anywhere in the world.

  • Communication

    With a team of multilingual customer service experts and trained healthcare professionals in-house, we provide ongoing support and transparency.

How we are regulated

We strictly adhere to guidelines set out by the Medicines and Healthcare products Regulatory Agency as well as the independent Care Quality Commission. This means our patients' details are protected at all times. All personal and medical information can be accessed directly through the member's area whenever required.

  • We are officially authorised by the MHRA to sell medication online, which is verified through the EU common logo.

  • Our pharmacy is registered with the General Pharmaceutical Council, the independent regulator for all pharmacies in the UK.

  • The CQC is England's independent regulator for health and social care. In their 2018 inspection they rated us as safe, effective, caring, responsive and well-led.

  • We are registered with the Information Commissioner's Office and adhere to data security and privacy guidelines including all rules set out in the General Data Protection Regulation (GDPR).

PCI data security

Our website is PCI security approved to protect your data. The PCI Security Standards Council regulates payment card industry standards. Their seal classifies the euroClinix website as safe to use for cardholders across the globe.

PCI Check confirmation

This is how we work

Select your
medication
Fill out the
medical form
Doctor issues
prescription
Medication sent
from pharmacy
Free delivery